Jack of All Trees (“Company,” “we,” or “us”) is committed to respecting your privacy. This policy sets out how we collect, use and protect your personal data.
Under PIPEDA personal information includes any factual or subjective information, recorded or not, about an identifiable individual.
This includes information in any form, including reviews, comments and personal information exchanged during an enquiry about a service.
How and why do we collect personal information?
We collect personal information in order to provide you with information via our website or social media that is appropriate to your needs, respond to enquiries and requests you have made for service and to enable us to manage and improve our business and the performance of our website.
If you make an enquiry or express an interest in our business we may use this information to keep you informed about relevant products, services and offers.
We only collect personal information that is lawful and necessary for the legitimate purposes outlined above.
We use Google Analytics to monitor the usage of this website. You can find out how Google Analytics works here.
If you upload images to our website or social media accounts, you should avoid uploading images with embedded location data (EXIF GPS) included. These can be downloaded along with any location data.
Protection of your personal information
We will not release your personal information to a third party for any commercial purpose.
We may disclose your personal information to third party contractors or services where this is lawful and necessary for the satisfactory operation of our business.
We may disclose your personal information where it is necessary to provide you with the services you request.
We may disclose your personal information for the purpose of enforcing a contract between us or if the law requires us to disclose it.
We use appropriate measures to protect your personal data and include measures such as security software to prevent unauthorised computer access, the use of strong passwords and password protected devices.
We endeavour to keep any personal information accurate. Please inform us if your personal information is incomplete or inaccurate and we will correct it.
Access to Personal Information
We will respond promptly to any request for access to your personal information and will advise you of the cost, if any, prior to the retrieval of such records or information. We will not respond to requests for access to personal information that are frivolous, vexatious or repetitious. In certain circumstances, we may be unable to provide access to some or all of the personal information that we hold about you.
Requests for access
Policy Last Updated: January, 2023